June 2008 Provider Report
Printer-friendly version| DisplayName |
Attempts |
Sessions |
TotalMissedRequests |
SessionLength |
AverageWait |
|---|
| FirstCallforHelp |
13 |
12 |
1 |
13.97 |
93.38 |
| Librarian01 |
212 |
200 |
12 |
4.36 |
30.25 |
| Librarian02 |
160 |
158 |
2 |
9.05 |
55.74 |
| Librarian03 |
157 |
154 |
3 |
11.36 |
66.18 |
| Librarian04 |
134 |
130 |
4 |
7.84 |
51.97 |
| Librarian05 |
9 |
9 |
0 |
8.76 |
146.33 |
| Librarian06 |
1 |
1 |
0 |
23.07 |
17.64 |
| Librarian07 |
14 |
12 |
2 |
4.22 |
22.47 |
| Librarian08 |
23 |
23 |
0 |
9.11 |
15.78 |
| Librarian10 |
12 |
12 |
0 |
7.92 |
20.53 |
| Librarian11 |
13 |
13 |
0 |
10.22 |
19.22 |
| Librarian12 |
24 |
22 |
2 |
12.98 |
10.67 |
| Librarian13 |
20 |
15 |
5 |
10.78 |
18.90 |
| Librarian14 |
12 |
12 |
0 |
8.43 |
41.64 |
| Librarian15 |
14 |
14 |
0 |
6.36 |
34.99 |
| Librarian16 |
39 |
37 |
2 |
19.90 |
14.25 |
| Librarian19 |
10 |
8 |
2 |
9.82 |
18.08 |
| Librarian20 |
6 |
6 |
0 |
9.88 |
8.73 |
| Librarian23 |
6 |
6 |
0 |
5.49 |
100.53 |
| Librarian24 |
27 |
22 |
5 |
10.27 |
39.81 |
| Librarian25 |
9 |
9 |
0 |
10.90 |
33.23 |
| Librarian26 |
2 |
2 |
0 |
12.20 |
7.45 |
| Librarian27 |
10 |
10 |
0 |
8.29 |
20.07 |
| Librarian28 |
48 |
45 |
3 |
10.47 |
17.15 |
| Librarian29 |
10 |
10 |
0 |
13.81 |
18.43 |
| Librarian30 |
5 |
5 |
0 |
9.67 |
15.25 |
| Librarian33 |
61 |
50 |
11 |
9.31 |
41.84 |
| Librarian34 |
45 |
39 |
6 |
9.55 |
51.20 |
| Librarian35 |
12 |
11 |
1 |
6.20 |
35.75 |
| Librarian37 |
5 |
4 |
1 |
11.66 |
37.10 |
| Librarian40 |
17 |
16 |
1 |
17.63 |
42.84 |
| Librarian43 |
12 |
12 |
0 |
10.52 |
51.30 |
| Librarian44 |
3 |
3 |
0 |
6.16 |
28.57 |
| Librarian46 |
4 |
4 |
0 |
18.80 |
27.64 |
| Librarian48 |
2 |
2 |
0 |
5.87 |
30.87 |
| Librarian49 |
11 |
9 |
2 |
4.61 |
130.09 |
| Librarian51 |
19 |
19 |
0 |
13.54 |
16.96 |
| Librarian52 |
10 |
10 |
0 |
3.85 |
22.67 |
| Librarian53 |
11 |
11 |
0 |
7.93 |
16.10 |
| Librarian54 |
10 |
10 |
0 |
6.92 |
17.59 |
| Librarian56 |
7 |
6 |
1 |
10.61 |
24.49 |
| Librarian57 |
8 |
8 |
0 |
9.27 |
30.16 |
| Librarian58 |
5 |
5 |
0 |
7.21 |
20.44 |
| Librarian60 |
11 |
10 |
1 |
7.56 |
16.48 |
| Librarian61 |
11 |
11 |
0 |
9.56 |
26.41 |
| Librarian68 |
8 |
7 |
1 |
5.19 |
51.31 |
| Librarian69 |
11 |
10 |
1 |
4.24 |
24.19 |
| Librarian72 |
38 |
38 |
0 |
5.83 |
8.94 |
| Librarian73 |
1 |
1 |
0 |
20.27 |
9.52 |
| Librarian74 |
19 |
19 |
0 |
12.16 |
14.99 |
| Librarian75 |
10 |
10 |
0 |
12.71 |
46.74 |
| Librarian76 |
2 |
2 |
0 |
10.36 |
20.17 |
| Librarian77 |
4 |
4 |
0 |
11.87 |
24.88 |
| Librarian80 |
135 |
130 |
5 |
6.94 |
63.43 |
| Librarian82 |
136 |
125 |
11 |
3.51 |
58.38 |
| Librarian83 |
52 |
48 |
4 |
4.81 |
153.89 |
| Librarian84 |
54 |
50 |
4 |
4.95 |
144.63 |
| Librarian90 |
1 |
1 |
0 |
15.05 |
37.37 |
| Librarian93 |
1 |
1 |
0 |
5.58 |
3.44 |
| Librarian95 |
4 |
3 |
1 |
11.54 |
43.28 |
| Librarian97 |
21 |
21 |
0 |
9.24 |
15.42 |
| Librarian100 |
5 |
4 |
1 |
9.06 |
19.01 |
| Librarian101 |
30 |
28 |
2 |
11.74 |
48.12 |
| Librarian107 |
6 |
5 |
1 |
6.70 |
18.36 |
| Librarian112 |
15 |
14 |
1 |
5.56 |
7.30 |
| Librarian114 |
6 |
6 |
0 |
13.29 |
29.67 |
| Librarian115 |
10 |
6 |
4 |
29.20 |
23.79 |
| Librarian116 |
25 |
21 |
4 |
10.60 |
16.63 |
| Librarian126 |
3 |
3 |
0 |
9.57 |
39.31 |
| Librarian127 |
4 |
4 |
0 |
7.59 |
45.93 |
| Librarian128 |
5 |
5 |
0 |
6.67 |
37.26 |
| Librarian129 |
2 |
1 |
1 |
15.43 |
10.15 |
| Librarian130 |
3 |
3 |
0 |
7.35 |
25.98 |
| Librarian131 |
8 |
8 |
0 |
10.97 |
28.94 |
| Librarian132 |
5 |
5 |
0 |
28.39 |
21.36 |
| Librarian133 |
6 |
5 |
1 |
6.45 |
21.22 |
| Librarian134 |
2 |
2 |
0 |
14.25 |
34.56 |
| Librarian135 |
4 |
4 |
0 |
11.47 |
45.01 |
| Librarian136 |
10 |
9 |
1 |
6.46 |
35.68 |
| Librarian137 |
3 |
3 |
0 |
15.10 |
1.33 |
| Librarian139 |
16 |
16 |
0 |
10.43 |
15.21 |
| Librarian140 |
7 |
7 |
0 |
7.77 |
31.32 |
| Librarian142 |
20 |
20 |
0 |
8.01 |
24.65 |
| Librarian143 |
5 |
5 |
0 |
6.06 |
35.94 |
| Librarian145 |
8 |
7 |
1 |
8.66 |
29.21 |
| Librarian146 |
16 |
14 |
2 |
7.45 |
67.31 |
| Librarian147 |
2 |
2 |
0 |
16.67 |
34.06 |
| Librarian148 |
4 |
4 |
0 |
12.63 |
24.20 |
| Librarian159 |
1 |
1 |
0 |
4.37 |
49.95 |
| Librarian163 |
16 |
16 |
0 |
6.37 |
59.54 |
| Librarian164 |
16 |
14 |
2 |
10.16 |
112.28 |
| Librarian165 |
1 |
1 |
0 |
11.18 |
0.20 |
| Librarian166 |
36 |
36 |
0 |
8.17 |
28.31 |
| Librarian170 |
7 |
7 |
0 |
5.86 |
24.30 |
| Librarian176 |
5 |
5 |
0 |
14.05 |
33.71 |
| MetroHealth01 |
16 |
15 |
1 |
4.38 |
446.32 |
| MetroHealth02 |
10 |
9 |
1 |
2.62 |
325.98 |