July 2008 Provider Report
Printer-friendly version| DisplayName |
Attempts |
Sessions |
TotalMissedRequests |
SessionLength |
AverageWait |
|---|
| FirstCallforHelp |
16 |
15 |
1 |
15.91 |
97.71 |
| Librarian01 |
215 |
210 |
5 |
5.38 |
33.96 |
| Librarian02 |
124 |
121 |
3 |
10.72 |
73.00 |
| Librarian03 |
119 |
119 |
0 |
9.67 |
86.62 |
| Librarian04 |
94 |
90 |
4 |
10.73 |
78.60 |
| Librarian05 |
18 |
18 |
0 |
14.56 |
88.67 |
| Librarian07 |
16 |
15 |
1 |
4.88 |
12.97 |
| Librarian08 |
26 |
26 |
0 |
12.34 |
16.17 |
| Librarian10 |
12 |
12 |
0 |
7.77 |
18.54 |
| Librarian11 |
19 |
19 |
0 |
7.88 |
27.33 |
| Librarian12 |
10 |
10 |
0 |
14.41 |
21.13 |
| Librarian13 |
16 |
15 |
1 |
7.54 |
16.44 |
| Librarian14 |
7 |
7 |
0 |
15.00 |
41.23 |
| Librarian15 |
10 |
10 |
0 |
10.71 |
47.05 |
| Librarian16 |
37 |
35 |
2 |
13.74 |
17.28 |
| Librarian19 |
4 |
4 |
0 |
7.31 |
17.86 |
| Librarian20 |
5 |
5 |
0 |
10.04 |
21.04 |
| Librarian23 |
8 |
7 |
1 |
8.23 |
244.08 |
| Librarian24 |
24 |
23 |
1 |
8.75 |
79.47 |
| Librarian25 |
10 |
10 |
0 |
7.73 |
30.62 |
| Librarian27 |
10 |
10 |
0 |
14.14 |
14.86 |
| Librarian28 |
35 |
34 |
1 |
9.40 |
20.12 |
| Librarian29 |
4 |
4 |
0 |
11.10 |
12.57 |
| Librarian30 |
1 |
1 |
0 |
1.25 |
1.33 |
| Librarian33 |
36 |
31 |
5 |
14.86 |
55.53 |
| Librarian34 |
25 |
23 |
2 |
10.42 |
49.47 |
| Librarian35 |
15 |
14 |
1 |
13.83 |
57.04 |
| Librarian40 |
15 |
15 |
0 |
11.34 |
50.45 |
| Librarian43 |
7 |
7 |
0 |
18.19 |
82.98 |
| Librarian46 |
7 |
7 |
0 |
14.14 |
41.57 |
| Librarian48 |
8 |
7 |
1 |
5.43 |
18.82 |
| Librarian49 |
7 |
6 |
1 |
5.50 |
119.96 |
| Librarian51 |
14 |
13 |
1 |
12.19 |
32.68 |
| Librarian52 |
15 |
14 |
1 |
4.75 |
41.52 |
| Librarian53 |
12 |
12 |
0 |
6.31 |
29.47 |
| Librarian54 |
7 |
7 |
0 |
5.51 |
19.39 |
| Librarian56 |
2 |
2 |
0 |
6.15 |
21.39 |
| Librarian57 |
8 |
7 |
1 |
8.15 |
33.25 |
| Librarian58 |
5 |
5 |
0 |
13.36 |
24.40 |
| Librarian59 |
2 |
2 |
0 |
2.77 |
4.48 |
| Librarian60 |
16 |
15 |
1 |
6.84 |
23.75 |
| Librarian61 |
13 |
12 |
1 |
8.11 |
39.77 |
| Librarian68 |
8 |
6 |
2 |
16.06 |
46.85 |
| Librarian69 |
6 |
6 |
0 |
10.01 |
46.25 |
| Librarian72 |
13 |
13 |
0 |
6.88 |
15.09 |
| Librarian74 |
17 |
17 |
0 |
11.62 |
10.04 |
| Librarian75 |
7 |
7 |
0 |
10.01 |
40.18 |
| Librarian76 |
2 |
2 |
0 |
9.23 |
22.43 |
| Librarian77 |
1 |
1 |
0 |
1.50 |
71.25 |
| Librarian80 |
103 |
100 |
3 |
8.47 |
80.16 |
| Librarian81 |
6 |
6 |
0 |
2.87 |
55.34 |
| Librarian82 |
74 |
72 |
2 |
4.16 |
144.50 |
| Librarian83 |
55 |
53 |
2 |
6.20 |
116.52 |
| Librarian84 |
31 |
26 |
5 |
6.22 |
159.98 |
| Librarian88 |
3 |
3 |
0 |
2.18 |
43.76 |
| Librarian91 |
2 |
2 |
0 |
8.54 |
15.38 |
| Librarian94 |
5 |
1 |
4 |
5.38 |
5.38 |
| Librarian95 |
2 |
2 |
0 |
19.16 |
15.19 |
| Librarian97 |
16 |
16 |
0 |
12.36 |
17.17 |
| Librarian100 |
2 |
2 |
0 |
15.66 |
1.22 |
| Librarian101 |
7 |
7 |
0 |
10.85 |
85.48 |
| Librarian107 |
2 |
2 |
0 |
7.14 |
22.45 |
| Librarian112 |
16 |
15 |
1 |
6.87 |
10.36 |
| Librarian114 |
10 |
10 |
0 |
8.88 |
29.43 |
| Librarian115 |
2 |
2 |
0 |
17.64 |
26.47 |
| Librarian116 |
14 |
12 |
2 |
9.64 |
41.53 |
| Librarian126 |
12 |
10 |
2 |
8.81 |
34.30 |
| Librarian127 |
5 |
5 |
0 |
11.55 |
50.11 |
| Librarian128 |
13 |
11 |
2 |
6.99 |
22.00 |
| Librarian129 |
7 |
7 |
0 |
15.17 |
37.29 |
| Librarian130 |
5 |
5 |
0 |
8.93 |
14.72 |
| Librarian131 |
5 |
5 |
0 |
10.34 |
34.52 |
| Librarian132 |
12 |
8 |
4 |
16.49 |
26.02 |
| Librarian133 |
4 |
4 |
0 |
9.03 |
26.37 |
| Librarian134 |
3 |
3 |
0 |
14.64 |
26.34 |
| Librarian135 |
1 |
1 |
0 |
69.13 |
54.47 |
| Librarian136 |
11 |
11 |
0 |
8.33 |
49.30 |
| Librarian137 |
3 |
3 |
0 |
10.46 |
40.17 |
| Librarian139 |
14 |
13 |
1 |
14.21 |
13.49 |
| Librarian140 |
3 |
3 |
0 |
5.09 |
33.77 |
| Librarian141 |
1 |
1 |
0 |
25.07 |
69.16 |
| Librarian142 |
10 |
9 |
1 |
6.69 |
30.46 |
| Librarian144 |
2 |
2 |
0 |
19.61 |
18.42 |
| Librarian145 |
6 |
5 |
1 |
14.49 |
40.72 |
| Librarian146 |
10 |
10 |
0 |
10.02 |
185.08 |
| Librarian147 |
2 |
2 |
0 |
14.42 |
9.44 |
| Librarian148 |
4 |
4 |
0 |
12.82 |
45.39 |
| Librarian158 |
2 |
2 |
0 |
8.33 |
43.47 |
| Librarian163 |
26 |
24 |
2 |
7.15 |
66.91 |
| Librarian164 |
9 |
7 |
2 |
11.93 |
85.66 |
| Librarian165 |
1 |
1 |
0 |
10.28 |
71.52 |
| Librarian166 |
21 |
21 |
0 |
7.96 |
24.40 |
| Librarian168 |
1 |
1 |
0 |
3.53 |
39.20 |
| Librarian170 |
4 |
4 |
0 |
5.74 |
21.11 |
| Librarian176 |
3 |
3 |
0 |
20.88 |
25.43 |
| Librarian294 |
9 |
9 |
0 |
11.46 |
30.69 |
| MetroHealth01 |
12 |
8 |
4 |
2.43 |
346.91 |
| MetroHealth02 |
10 |
10 |
0 |
6.03 |
281.49 |
