The Quality Assurance Committee for KnowItNow24x7 (QuACK) has posted its Email and Transcripts of the Month. The librarians recognized are Kathy Fisher of Ursuline College, ad.alex2 (AfterDark Librarian), and Librarian79 (Cleveland Public Library, General Reference). Check out the links to see their work (as well as a reminder from the KIN24x7 Coordinator about the Co-Browser and some suggested workarounds).

As always, the Committee welcomes your comments about the transcripts or the blog and is interested in hearing from you if you find the featured transcripts useful in your reference work, whether virtual or face-to-face. Post to the blog if you are a KIN24x7 librarian or send an email to the QuACK Chairperson, Cheryl Lubow, at CLUBOW@sloma.state.oh.us.

Sincerely,
QuACK (Quality Assurance Committee for KnowItNow24x7)