The QuACK has posted the Transcripts and Email of the Month to their blog. The entries can be found at provider.knowitnow.org/node/551 (transcripts) and provider.knowitnow.org/node/554 (email). This month's honorees are Librarian46 of the Public Library of Youngstown & Mahoning County, MaryC of Shawnee State University, and KSU Intern Kris Steel. Congratulations!