Provider,Completed,Disconnected,Followup,Transferred,Prank,Test,
ad.alex,103,22,1,1,11,0,
ad.alexander,16,3,0,0,0,0,
ad.alex2,55,22,0,2,10,0,
ad.alicia,37,6,2,0,2,0,
ad.amy,99,0,0,1,0,0,
ad.andie,156,5,0,5,3,0,
ad.anndon,35,5,0,0,0,0,
ad.anne,0,0,0,0,0,0,
ad.arianne,0,0,0,0,0,0,
ad.bentley,209,25,0,4,13,0,
ad.bertram,30,1,0,0,0,0,
ad.bob,0,0,0,0,0,0,
ad.chris,96,15,0,3,4,1,
ad.chuck,63,0,0,0,43,1,
ad.connor,163,19,5,2,10,2,
ad.david,11,6,0,0,2,0,
ad.davis,52,12,2,1,7,0,
ad.dennis,10,2,0,0,0,0,
ad.dj,36,11,0,1,17,0,
ad.douglas,46,2,0,5,8,0,
ad.gayle,44,1,0,1,3,0,
ad.geraldine,0,0,0,0,0,0,
ad.henry,8,4,1,1,0,0,
ad.holly,246,73,2,2,54,1,
ad.ian,75,8,0,8,2,0,
ad.jeanne,269,1,0,0,1,3,
ad.jonas,112,13,0,3,3,0,
ad.kathryn,0,0,0,0,0,0,
ad.kay,168,2,0,5,8,0,
ad.kevin,0,0,0,0,0,0,
ad.max,25,5,0,4,1,0,
ad.maxine,59,2,0,1,3,0,
ad.mckenzie,145,15,0,0,23,0,
ad.michelle,0,0,0,0,0,0,
ad.misha,28,1,0,0,0,0,
ad.noah,154,13,0,5,7,0,
ad.oliveo,26,0,0,0,1,1,
ad.oskar,22,10,0,0,0,0,
ad.pat,80,14,0,0,8,0,
ad.paul,44,1,0,0,1,0,
ad.paul2,13,4,0,0,2,0,
ad.rhiannon,18,1,0,0,0,0,
ad.ric,94,5,0,2,1,0,
ad.rjohn,45,3,1,1,3,0,
ad.ronan,1,1,0,0,0,0,
ad.sam,39,4,0,3,3,0,
ad.shawn,0,0,0,0,0,0,
ad.simon,14,0,0,2,0,0,
ad.steve,21,2,0,0,1,0,
ad.stuart,41,11,0,0,1,0,
ad.tess,12,0,0,1,0,0,
ad.test,0,0,0,0,0,0,
ad.tony,20,3,0,1,0,0,
ad.valerie,169,8,0,3,8,2,
ad.valerie2,27,1,0,0,2,0,
ad.verity,158,23,0,5,5,0,
alison,16,1,0,4,7,0,
amyf,0,0,0,0,0,0,
andrew,0,0,0,0,0,0,
angela,0,0,0,0,0,0,
ann_marie,2,0,0,0,0,0,
ann.marie,0,0,0,0,0,0,
barbara,0,0,0,0,0,0,
bette,4,0,0,0,0,0,
brian,3,0,0,0,0,0,
carissa,0,0,0,0,0,0,
carol,0,0,0,0,0,0,
cherie,3,0,0,0,0,0,
cheryl,5,1,0,0,0,0,
cheryll,0,0,0,0,0,0,
chris,14,0,0,1,0,1,
chuck,14,3,0,1,0,0,
connie,0,0,0,0,0,0,
debbie,13,0,0,0,1,0,
deborah,0,0,0,0,0,0,
dee,0,0,0,0,0,0,
diane,0,0,0,0,0,0,
don,0,0,0,0,0,2,
erica,0,0,0,0,0,0,
fran,0,0,0,0,0,0,
gail,0,0,0,0,0,0,
gcpl1,0,0,0,0,0,0,
gcpl2,0,0,0,0,0,0,
gcpl3,0,0,0,0,0,0,
gcpl4,0,0,0,0,0,0,
gerry,6,4,0,0,0,0,
heather,0,0,0,0,0,0,
jennifers,8,0,0,2,0,0,
jillian,2,0,0,0,1,1,
joanna,0,0,0,0,0,0,
joe,0,0,0,0,0,0,
kate,0,0,0,0,0,0,
kathryn,1,0,0,0,0,0,
kathrynr,0,0,0,0,0,0,
kathy,1,0,0,0,0,0,
kathy.d,0,0,0,0,0,0,
katie,0,0,0,0,0,0,
katy,0,0,0,0,0,0,
kiffany,0,0,0,0,0,0,
kim,0,0,0,0,0,0,
kristine,1,0,0,0,1,0,
laura,0,0,0,0,0,0,
lauren,1,0,0,0,0,0,
lesley,0,0,0,0,0,0,
librarian01,599,132,2,150,50,3,
librarian02,108,16,3,21,1,0,
librarian03,694,84,1,171,33,0,
librarian04,412,61,1,307,7,0,
librarian05,1,0,0,0,0,2,
librarian06,19,9,1,2,2,0,
librarian07,36,2,0,0,0,0,
librarian08,68,17,0,0,0,0,
librarian10,0,0,0,0,0,0,
librarian11,23,4,1,0,1,0,
librarian12,20,2,0,0,0,0,
librarian13,53,7,0,0,0,0,
librarian14,39,6,0,1,0,0,
librarian15,28,1,0,0,2,0,
librarian16,23,4,0,0,0,0,
librarian18,0,0,0,0,0,0,
librarian19,0,0,0,0,0,0,
librarian20,0,0,0,0,0,0,
librarian21,0,0,0,0,0,0,
librarian22,6,2,0,0,0,0,
librarian23,4,0,0,0,0,0,
librarian24,4,0,0,2,0,0,
librarian25,9,5,0,0,0,0,
librarian26,0,0,0,0,0,0,
librarian27,27,9,0,0,2,0,
librarian28,53,14,0,6,1,0,
librarian29,38,7,0,3,3,0,
librarian30,38,13,0,2,1,0,
librarian31,49,10,0,1,7,0,
librarian33,0,0,0,0,0,0,
librarian34,0,0,0,0,0,0,
librarian35,87,13,0,0,17,0,
librarian36,0,0,0,0,0,0,
librarian37,0,0,0,0,0,0,
librarian40,94,21,0,25,6,0,
librarian041,13,1,0,13,1,0,
librarian43,37,6,0,15,4,0,
librarian44,10,0,0,1,0,0,
librarian45,0,0,0,0,0,0,
librarian46,49,10,0,12,0,0,
librarian47,0,0,0,0,0,0,
librarian48,6,5,0,0,0,0,
librarian49,2,0,0,2,0,0,
librarian50,0,0,0,0,0,0,
librarian51,50,3,0,1,1,0,
librarian52,46,5,0,1,0,0,
librarian53,0,0,0,0,0,0,
librarian54,8,1,0,0,0,0,
librarian56,7,3,0,0,0,0,
librarian57,18,3,0,0,7,0,
librarian58,22,4,0,0,4,1,
librarian59,5,0,0,0,3,0,
librarian60,57,5,0,0,1,0,
librarian61,58,0,0,1,2,0,
librarian62,0,0,0,0,0,0,
librarian64,0,0,0,0,0,0,
librarian65,0,0,0,0,0,0,
librarian66,0,0,0,0,0,0,
librarian67,0,0,0,0,0,0,
librarian68,0,0,0,0,0,0,
librarian69,18,5,1,4,0,0,
librarian71,0,0,0,0,0,0,
librarian72,21,1,0,0,2,0,
librarian73,0,0,0,1,0,0,
librarian74,21,4,0,0,3,0,
librarian75,27,2,0,0,2,0,
librarian76,31,0,0,0,0,0,
librarian77,0,0,0,0,0,0,
librarian79,129,25,0,21,10,0,
librarian80,276,33,0,134,10,0,
librarian81,10,2,0,1,0,0,
librarian82,805,127,0,280,24,0,
librarian83,1,0,0,0,0,0,
librarian84,41,5,0,17,7,0,
librarian85,0,0,0,0,0,0,
librarian88,0,0,0,0,0,0,
librarian90,2,1,0,1,0,0,
librarian91,0,0,0,0,0,0,
librarian93,0,0,0,0,0,0,
librarian94,5,0,0,1,3,0,
librarian95,9,2,0,0,1,0,
librarian96,0,0,0,0,0,0,
librarian97,18,8,0,0,1,0,
librarian100,18,5,0,0,1,0,
librarian101,230,60,1,92,25,0,
librarian102,29,1,0,1,5,0,
librarian103,0,0,0,0,0,0,
librarian104,0,0,0,0,0,0,
librarian105,0,0,0,0,0,0,
librarian106,0,0,0,0,0,0,
librarian107,0,0,0,0,0,0,
librarian108,0,0,0,0,0,0,
librarian109,0,0,0,0,0,0,
librarian110,0,0,0,0,0,0,
librarian111,0,0,0,0,0,0,
librarian112,0,0,0,0,0,0,
librarian114,5,0,0,0,0,0,
librarian115,21,0,0,2,0,0,
librarian116,26,4,0,2,0,1,
librarian122,35,3,0,0,1,0,
librarian126,25,4,0,0,3,0,
librarian127,13,3,0,0,1,0,
librarian128,28,3,0,2,8,0,
librarian129,17,4,0,0,1,0,
librarian130,18,0,0,0,1,0,
librarian131,23,1,0,0,0,0,
librarian132,28,6,0,4,1,0,
librarian133,10,1,0,0,0,0,
librarian134,10,4,0,0,0,0,
librarian135,34,11,0,0,6,0,
librarian136,34,6,0,0,6,0,
librarian137,10,3,0,1,0,0,
librarian138,5,1,0,0,5,0,
librarian139,43,8,0,2,7,0,
librarian140,13,7,0,0,1,0,
librarian141,4,0,0,0,1,0,
librarian142,4,0,0,0,0,0,
librarian143,16,4,0,0,2,0,
librarian144,19,5,0,0,2,0,
librarian145,12,6,0,1,3,0,
librarian146,6,0,0,2,0,0,
librarian147,9,2,0,1,0,0,
librarian148,22,3,0,1,0,0,
librarian151,0,0,0,0,0,0,
librarian153,0,0,0,0,0,0,
librarian154,0,0,0,0,0,0,
librarian156,0,0,0,0,0,0,
librarian157,0,0,0,0,0,0,
librarian158,0,0,0,0,0,0,
librarian159,0,0,0,0,0,0,
librarian160,0,0,0,0,0,0,
librarian161,0,0,0,0,0,0,
librarian162,0,0,0,0,0,0,
librarian163,45,1,0,18,2,0,
librarian164,43,4,0,38,3,0,
librarian165,0,0,0,0,0,0,
librarian166,112,5,0,0,11,0,
librarian168,9,2,0,0,0,0,
librarian169,0,0,0,0,0,0,
librarian170,0,0,0,0,0,0,
librarian174,0,0,0,0,0,0,
librarian176,13,1,1,2,0,0,
librarian179,0,0,0,0,0,0,
librarian200,3,1,0,1,0,0,
librarian201,4,0,0,2,0,0,
librarian202,0,0,0,0,0,0,
librarian203,5,3,0,4,0,0,
librarian204,73,11,0,33,6,0,
librarian205,0,0,0,0,0,0,
librarian206,0,0,0,0,0,0,
librarian294,21,3,0,0,2,0,
librarian330,8,0,0,1,0,0,
librarian331,5,0,0,1,0,0,
librarian332,1,0,0,0,0,0,
librarian333,0,0,0,0,0,0,
librarian334,2,0,0,0,0,0,
librarian335,27,2,0,1,1,0,
librarian336,11,0,0,0,0,0,
librarian337,0,0,0,0,0,0,
librarian338,0,0,0,0,0,0,
librarian339,13,1,0,3,0,0,
librarian340,0,0,0,0,0,0,
librarian341,12,1,0,8,1,0,
librarian342,8,1,0,0,0,0,
librarian343,0,0,0,0,0,0,
librarian344,8,1,0,1,0,0,
librarian345,0,0,0,0,0,0,
librarian346,15,1,0,1,0,0,
librarian347,0,0,0,0,0,0,
librarian0531,0,0,0,0,0,0,
librarian1141,14,2,0,0,0,0,
librarian1142,11,2,0,0,1,0,
linda,0,0,0,0,0,0,
linda.r,0,0,0,0,0,0,
luann,0,0,0,0,0,0,
marcia,1,1,0,1,0,0,
marianne.n,0,0,0,0,0,0,
mary,0,0,0,0,0,0,
mary_b,5,0,0,0,0,0,
mary_lou,2,0,0,0,0,1,
maryc,5,0,0,0,0,0,
matt,0,0,0,0,0,0,
maureen,0,0,0,0,0,0,
megan,4,0,0,0,0,0,
michelle,0,0,0,0,0,0,
mike,0,0,0,0,0,0,
mikea,0,0,0,0,0,0,
natalie,4,0,0,1,0,0,
nicole,4,1,0,1,2,0,
olga,4,0,0,0,0,0,
ozzie,9,0,0,0,3,0,
pam,10,0,0,1,0,0,
paszabo,2,0,0,0,1,0,
pat,0,0,0,0,0,0,
peter,4,4,0,0,0,0,
phil,0,0,0,0,0,0,
piper,0,0,0,0,0,0,
ran,0,0,0,0,0,0,
rmclaugh,10,1,0,5,1,0,
rosemary,0,0,0,0,0,0,
ryan,0,0,0,0,0,0,
sarah,0,0,0,0,0,0,
sarahk,0,0,0,0,0,0,
sonya,17,4,0,0,0,0,
stephena,2,0,0,0,0,0,
steve,15,4,0,1,4,0,
sue,0,0,0,0,0,0,
support,0,0,0,0,0,5,
susan,8,0,0,0,0,0,
ted,0,0,0,0,0,0,
terese,0,0,0,0,0,0,
theresa,0,0,0,0,0,0,
wcpl615,4,0,0,0,0,0,
ximena,0,0,0,0,0,0,
xudong,0,0,0,0,0,0,