Provider,Completed,Disconnected,Followup,Transferred,Prank,Test,
ad.alex,90,11,1,2,1,0,
ad.alexander,0,0,0,0,0,0,
ad.alex2,34,13,0,2,4,0,
ad.alicia,47,4,2,0,1,0,
ad.amy,35,0,0,3,0,0,
ad.andie,137,16,0,5,0,0,
ad.anndon,0,0,0,0,0,0,
ad.anne,0,0,0,0,0,0,
ad.arianne,12,1,0,0,0,0,
ad.bentley,131,6,0,3,4,0,
ad.bertram,57,5,0,1,4,0,
ad.bob,17,4,0,0,0,0,
ad.chris,73,19,0,0,0,0,
ad.chuck,61,3,0,6,17,0,
ad.connor,92,16,4,3,1,0,
ad.david,22,6,0,0,3,0,
ad.davis,45,18,0,2,5,0,
ad.dennis,22,0,0,1,0,0,
ad.dj,47,14,2,2,1,0,
ad.douglas,38,7,0,3,0,0,
ad.gayle,16,3,0,1,1,0,
ad.henry,12,3,0,2,0,0,
ad.holly,57,7,1,0,4,0,
ad.ian,67,12,0,3,2,0,
ad.jeanne,222,8,0,4,10,0,
ad.jonas,34,3,0,0,1,0,
ad.kay,70,0,0,4,0,0,
ad.kevin,0,0,0,0,0,0,
ad.max,32,6,0,1,2,0,
ad.maxine,42,6,0,0,1,0,
ad.mckenzie,157,18,0,1,9,0,
ad.misha,20,1,0,1,2,0,
ad.noah,120,14,0,3,8,0,
ad.oliveo,11,0,0,2,1,0,
ad.oskar,9,1,0,1,0,0,
ad.pat,32,2,0,0,1,0,
ad.paul,94,9,0,1,2,0,
ad.paul2,12,2,0,0,2,0,
ad.rhiannon,21,1,0,0,0,0,
ad.ric,89,4,0,0,1,0,
ad.rjohn,52,1,1,0,1,0,
ad.ronan,1,0,0,0,0,0,
ad.sam,58,9,0,2,7,0,
ad.simon,49,0,0,2,0,0,
ad.steve,59,6,0,0,5,0,
ad.stuart,61,17,0,2,2,0,
ad.suzanne,21,1,0,0,0,0,
ad.tess,39,8,0,1,1,0,
ad.test,0,0,0,0,0,0,
ad.tony,41,1,0,2,0,0,
ad.valerie,78,1,0,3,0,0,
ad.valerie2,12,6,0,0,0,0,
ad.verity,84,11,0,2,2,0,
alison,12,0,0,1,2,0,
amyf,0,1,0,0,0,0,
amyw,0,0,0,0,0,0,
andrew,0,0,0,0,0,0,
angela,0,0,0,0,0,0,
ann_marie,2,0,0,1,0,0,
ann.marie,5,1,0,1,1,0,
barbara,0,0,0,0,0,0,
bette,0,0,0,0,0,0,
brian,6,1,0,0,0,0,
carissa,12,1,0,1,0,0,
carol,6,0,0,0,0,0,
cherie,7,0,0,0,0,0,
cheryl,3,2,0,0,0,0,
cheryll,0,0,0,0,0,0,
chris,11,3,0,3,0,0,
chuck,0,0,0,0,0,0,
connie,0,0,0,0,0,0,
dave,0,0,0,0,0,0,
debbie,11,0,0,1,0,0,
deborah,0,0,0,0,0,0,
dee,6,4,0,0,0,0,
diane,0,0,0,0,0,0,
don,27,11,0,3,2,0,
eboni,12,0,0,3,0,0,
erica,0,0,0,0,0,0,
fran,0,0,0,0,0,0,
gail,0,0,0,0,0,0,
gcpl1,16,3,0,1,0,0,
gcpl2,0,1,0,0,0,0,
gcpl3,0,0,0,0,0,0,
gcpl4,0,0,0,0,0,0,
gerry,4,5,0,0,0,0,
greg,4,0,0,1,0,0,
heather,0,0,0,0,0,0,
jennifers,7,1,0,0,0,0,
jillian,0,0,0,0,0,0,
joanna,4,0,0,0,0,0,
joe,0,0,0,0,0,0,
julie,3,2,0,1,0,1,
kate,2,0,0,1,0,0,
kathryn,0,0,0,0,0,0,
kathrynr,0,0,0,0,0,0,
kathy,0,0,0,0,0,0,
kathy.d,0,0,0,0,0,0,
katie,30,10,0,3,2,0,
katy,0,0,0,0,0,0,
kiffany,0,0,0,0,0,0,
kim,0,0,0,0,0,0,
kristine,2,0,0,0,1,0,
laura,0,0,0,0,0,0,
lauren,4,1,0,0,1,0,
lbph,0,0,0,0,0,0,
lesley,0,0,0,0,0,0,
librarian01,204,39,2,62,21,0,
librarian02,85,20,2,24,5,0,
librarian03,359,35,0,67,8,0,
librarian04,176,22,0,121,1,0,
librarian05,3,1,0,4,0,0,
librarian06,12,4,0,1,0,0,
librarian07,17,1,0,0,8,0,
librarian08,46,19,0,1,1,0,
librarian10,0,0,0,0,0,0,
librarian12,13,8,0,0,0,0,
librarian13,27,5,0,0,1,0,
librarian14,38,2,0,1,1,0,
librarian15,1,0,0,0,0,0,
librarian16,37,11,0,2,2,0,
librarian18,0,0,0,0,0,0,
librarian19,0,0,0,0,0,0,
librarian20,0,0,0,0,0,0,
librarian21,0,0,0,0,0,0,
librarian22,2,0,0,0,0,0,
librarian23,3,0,0,2,1,0,
librarian24,0,0,0,0,0,0,
librarian25,14,8,0,1,3,0,
librarian26,8,8,0,0,2,0,
librarian27,18,3,0,0,0,0,
librarian28,45,8,1,1,6,0,
librarian29,22,2,0,3,1,0,
librarian30,25,0,1,4,1,0,
librarian31,38,5,0,1,5,0,
librarian33,0,0,0,0,0,0,
librarian34,0,0,0,0,0,0,
librarian35,31,8,0,2,8,0,
librarian36,0,0,0,0,0,0,
librarian37,0,0,0,0,0,0,
librarian40,32,8,0,2,4,0,
librarian041,0,0,0,0,0,0,
librarian43,34,7,0,6,1,0,
librarian44,4,1,0,0,0,0,
librarian45,14,0,0,5,0,0,
librarian46,36,3,2,1,0,0,
librarian47,2,0,0,0,0,0,
librarian48,11,2,0,0,0,0,
librarian49,3,0,0,0,0,0,
librarian50,0,0,0,0,0,0,
librarian51,36,4,0,0,3,0,
librarian52,28,3,0,0,0,0,
librarian54,15,3,0,0,0,0,
librarian56,1,0,0,0,0,0,
librarian57,9,1,0,0,1,0,
librarian58,0,0,0,0,0,0,
librarian59,3,3,0,0,0,0,
librarian60,18,6,0,1,0,0,
librarian61,37,1,0,2,0,0,
librarian62,0,0,0,0,0,0,
librarian65,0,0,0,0,0,0,
librarian66,0,0,0,0,0,0,
librarian67,0,0,0,0,0,0,
librarian69,9,5,0,2,0,0,
librarian71,0,0,0,0,0,0,
librarian72,41,4,0,0,1,0,
librarian73,0,1,0,0,0,0,
librarian74,6,0,0,2,0,0,
librarian75,19,1,0,0,0,0,
librarian76,20,0,0,0,1,0,
librarian77,0,0,0,0,0,0,
librarian79,73,10,0,14,2,0,
librarian80,204,34,3,65,4,0,
librarian81,1,0,0,0,0,0,
librarian82,418,60,0,163,5,0,
librarian83,0,0,0,0,0,0,
librarian84,27,7,0,14,2,0,
librarian85,0,0,0,0,0,0,
librarian88,0,0,0,0,0,0,
librarian90,0,1,0,0,0,0,
librarian91,0,0,0,0,0,0,
librarian93,0,0,0,0,0,0,
librarian94,0,0,0,0,0,0,
librarian95,2,0,0,0,1,0,
librarian96,0,0,0,0,0,0,
librarian97,9,2,0,0,3,0,
librarian100,13,1,0,0,1,0,
librarian101,131,23,0,34,9,0,
librarian102,6,1,0,0,0,0,
librarian103,0,0,0,0,0,0,
librarian104,0,0,0,0,0,0,
librarian105,0,0,0,0,0,0,
librarian107,0,0,0,0,0,0,
librarian108,0,0,0,0,0,0,
librarian109,0,0,0,0,0,0,
librarian110,0,0,0,0,0,0,
librarian111,0,0,0,0,0,0,
librarian112,0,0,0,0,0,0,
librarian114,0,0,0,0,0,0,
librarian115,21,5,0,1,2,0,
librarian116,24,8,0,2,7,0,
librarian122,0,0,0,0,0,0,
librarian126,11,1,0,2,4,0,
librarian127,0,1,0,0,0,0,
librarian128,7,4,0,1,7,1,
librarian129,5,0,0,0,2,0,
librarian130,1,0,0,0,0,0,
librarian131,10,0,0,0,2,0,
librarian132,15,1,0,1,1,0,
librarian133,28,3,0,1,3,0,
librarian134,10,2,0,0,1,0,
librarian135,14,3,0,1,1,0,
librarian136,10,0,0,0,0,0,
librarian137,4,3,1,0,1,0,
librarian138,6,0,0,0,1,0,
librarian139,23,12,0,0,1,0,
librarian140,14,2,0,1,0,0,
librarian141,8,5,0,1,5,0,
librarian142,5,2,0,0,0,0,
librarian143,6,2,0,0,0,0,
librarian144,12,2,0,1,0,0,
librarian145,5,1,0,0,0,0,
librarian146,3,0,0,1,0,0,
librarian147,7,0,0,1,0,0,
librarian148,7,0,0,1,0,0,
librarian151,0,0,0,0,0,0,
librarian153,0,0,0,0,0,0,
librarian154,0,0,0,0,0,0,
librarian160,0,0,0,0,0,0,
librarian161,0,0,0,0,0,0,
librarian162,0,0,0,0,0,0,
librarian163,31,2,0,11,0,0,
librarian164,14,0,0,5,1,0,
librarian165,0,0,0,0,0,0,
librarian166,28,2,0,0,0,0,
librarian168,0,0,0,0,0,0,
librarian169,0,0,0,0,0,0,
librarian174,0,0,0,0,0,0,
librarian176,6,5,0,2,0,0,
librarian179,0,0,0,0,0,0,
librarian200,0,0,0,0,0,0,
librarian201,0,0,0,0,0,0,
librarian202,0,0,0,0,0,0,
librarian203,5,0,0,1,0,0,
librarian204,15,3,0,9,2,0,
librarian205,0,0,0,0,0,0,
librarian206,0,0,0,0,0,0,
librarian294,10,0,0,0,0,0,
librarian330,1,1,0,0,0,0,
librarian331,0,0,0,0,0,0,
librarian332,0,0,0,0,0,0,
librarian333,0,0,0,0,0,0,
librarian334,2,0,0,0,0,0,
librarian335,6,0,0,1,1,0,
librarian336,1,0,0,0,0,0,
librarian337,0,0,0,0,0,0,
librarian338,0,0,0,0,0,0,
librarian339,0,0,0,0,0,0,
librarian340,0,0,0,0,0,0,
librarian341,8,1,0,2,0,0,
librarian342,2,0,0,0,0,0,
librarian343,0,0,0,0,0,0,
librarian344,1,2,0,1,0,0,
librarian345,0,0,0,0,0,0,
librarian346,4,1,0,0,0,0,
librarian347,0,0,0,0,0,0,
librarian0531,0,0,0,0,0,0,
librarian1141,0,0,0,0,0,0,
librarian1142,0,0,0,0,0,0,
linda,1,2,0,0,0,0,
linda.r,0,2,0,0,0,0,
luann,0,0,0,0,0,0,
marcia,1,0,0,0,0,0,
marianne.n,0,0,0,0,0,0,
mary,0,0,0,0,0,0,
mary_b,0,3,0,0,1,0,
mary_lou,0,0,0,0,0,0,
maryc,6,0,0,0,0,0,
matt,12,3,0,4,0,0,
maureen,0,0,0,0,0,0,
mcdl1,0,0,0,0,0,0,
megan,8,1,0,1,0,0,
michelle,3,0,0,0,0,0,
mike,0,0,0,0,0,0,
mikea,0,0,0,0,0,0,
natalie,5,0,0,3,0,0,
nicole,5,0,0,0,0,0,
olga,0,0,0,0,0,0,
ozzie,22,2,0,0,0,0,
pam,10,1,0,2,0,0,
paszabo,5,1,0,0,1,0,
pat,0,0,0,0,0,0,
paul,0,0,0,0,0,0,
peter,3,2,0,0,0,0,
phil,18,2,0,0,0,0,
piper,0,0,0,0,0,0,
ran,0,0,0,0,0,0,
rmclaugh,3,0,0,0,0,0,
rosemary,0,0,0,0,0,0,
ryan,14,5,0,0,2,0,
sarah,0,0,0,0,0,0,
sarahk,0,0,0,0,0,0,
sharon,15,7,0,0,0,0,
sonya,1,1,0,1,0,0,
stacy,1,0,0,0,0,0,
stephena,2,0,0,0,0,0,
steve,6,3,0,2,0,0,
sue,0,0,0,0,0,0,
support,6,0,0,0,0,3,
susan,6,1,0,0,0,0,
ted,0,0,0,0,0,0,
terese,2,0,0,1,0,0,
theresa,4,0,0,1,0,0,
tim,13,0,0,0,1,0,
tom,15,2,0,2,0,0,
wcpl615,4,0,0,0,1,1,
ximena,8,4,1,0,0,0,
xudong,0,0,0,0,0,0,