The new Sparkref client starts automatically when I start my machine (Windows XP). I can't remember if the old client did this, but it's annoying. I checked in my startup folder and don't see the program listed. Is there an easy way to stop this from happening?
Using the Spark Client
Common Problems with SparkRef
I don't see any resolution codes when I end a call
- Make sure you are using SparkRef
- Try deleting your SparkRef profile located at:
- Windows
c:\documents and settings\login name\Spark - Mac
Open your finder, it should be in your home directory
- Windows
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"What's in a Name?"
Oregon and Ohio's statewide virtual reference services (L-net and KnowItNow24x7, respectively) have been official partners for almost a year now. We have shared costs for the development of software, resources for professional development, and expertise in answering questions from each other's residents. Various designations can potentially be used to refer to our association...
- the Oregon/Ohio partnership
- the KIN24x7/L-net collaboration
- the Ohio/Oregon cooperative
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Common Problems with Spark
- I complete a call but I don't get any resolution codes. All I see is a grey box.
- Try the following:
-
- Make sure that you are running Java version 6.
- Try deleting the Spark profile located in c:\Documents and Settings\username\Spark. Where username is the name that you used when you logged into Windows.
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How Do I Install the Spark Client
Please see http://provider.knowitnow.org/node/314
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What is the Spark Client
It is the new software that KnowItNow will be using to answer/ receive questions.
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What Operating Systems Can I Use
You can use OS X, Windows, and Linux.
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